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Customer Service Trainer, Service Leadership | Monique Richardson
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Customer Service Trainer, Service Leadership | Monique Richardson
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Home
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Monique Richardson Store E-Book They Serve Like We Lead - How to take care of your people so they take care of your customers
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E-Book They Serve Like We Lead - How to take care of your people so they take care of your customers

$11.08

Leadership has the single biggest impact on customer experience.

Does your team take care of your customers as well as you would like?

Does the team feel you care about them as much as you do for your customers?

Customer and employee experience are inextricably linked, and this book emphasises the importance of both.

If you’re ready to elevate the customer and employee experience in your organisation, then this is the book for you. Valuable insights will help you improve your team’s performance, create happy customers and ultimately drive business success.

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Leadership has the single biggest impact on customer experience.

Does your team take care of your customers as well as you would like?

Does the team feel you care about them as much as you do for your customers?

Customer and employee experience are inextricably linked, and this book emphasises the importance of both.

If you’re ready to elevate the customer and employee experience in your organisation, then this is the book for you. Valuable insights will help you improve your team’s performance, create happy customers and ultimately drive business success.

Leadership has the single biggest impact on customer experience.

Does your team take care of your customers as well as you would like?

Does the team feel you care about them as much as you do for your customers?

Customer and employee experience are inextricably linked, and this book emphasises the importance of both.

If you’re ready to elevate the customer and employee experience in your organisation, then this is the book for you. Valuable insights will help you improve your team’s performance, create happy customers and ultimately drive business success.

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©2023 Monique Richardson. Website by Ask Jason Knight. photography by mollyburmeisterphotography. 
We acknowledge the traditional custodians of the land on which we work and live. We pay our respects to elders: past, present and emerging.
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