Tickets Now Available - You’re Being Served! 15th November 2024
I am thrilled to share with you that due to the success of the inaugural event ‘You’re Being Served – Giving Back to the People Who Give,' it will be returning on November 15th, 2024 at the exquisite Ritz-Carlton Melbourne, offering a full day of learning and connection for our customer service community.
For our service leaders, this is an opportunity to bring your people, and show them what world-class service looks like. Bring your team together, acknowledge and thank them for their efforts, and learn side-by-side.
For teams, this is a day to unite, enhance skills and build stronger bonds.
For individuals, this day is a perfect opportunity to join others, gain insights and expand your professional network.
Click below for a snippet of our incredible day.
You can be among the first to book your tickets, as they will sell out quickly!
THE DETAILS
Friday, 15th November 2024
9.00am – 4.00pm
Ritz-Carlton, Melbourne
WHAT YOU WILL GAIN
Learn how to lead and deliver world-class service
Discover the future of business and customer service with ethical AI and how we can upgrade our human operating system to both thrive and build adaptive individual and organisational mindsets
Enjoy exciting keynote speakers, an industry expert panel, professional development sessions, and practical takeaways
Experience world-class service (and delicious food!) courtesy of the Ritz-Carlton.
WHAT OUR DELEGATES LOVED MOST
““Last year was incredibly challenging for our team, with customer service demands reaching an all-time high. Attending ‘You’re Being Served’ was a game-changer for us. The insights and support we received were invaluable. Our team left feeling rejuvenated and appreciated, equipped with new strategies to handle even the toughest situations. It was a day that reminded us why we love what we do, and it strengthened our resolve to keep delivering exceptional service.”
“The best conference I have ever been to. Fun, informative and engaging. Monique’s energy is so infectious and her knowledge will help anyone wanting to grow their leadership skills. Such a fun day meeting new people and learning new life skills.”
“Without a doubt the best professional event I have attended. Engaging, fun and amazing take aways. Thankful I was at the inaugural event and can’t wait for next year, great way to end the year!”
“Monique, thank you for an amazing event. You exude warmth, authenticity and excellence…. Loved every minute of your first event. Felt very privileged to witness and be part of this day. Thank you.”
“I just wanted to thank Monique from the bottom of my heart for putting on the most exceptional event. As someone who has been in customer service since I was 15 it is so rare that our frontline heroes get a day out to spend caring for themselves and learning. I cannot recommend this event enough to anyone who is wanting to give their team or themselves a special day out to be appreciated, learn and treat yourself!”
“Seeing Monique’s enthusiasm for customer service and how valuable it is for customer service providers to take time for themselves - often it can be a thankless task””
JOIN US FOR AN UNFORGETTABLE DAY
Imagine a day where you and your team are celebrated and indulged, where you learn new skills, make meaningful connections, and feel truly appreciated. This is more than an event; it's a unique experience designed with you in mind.
Prepare to be spoiled all day. We know what it means for you and your team to show up in service every day, so this is a day to honour you. To learn, connect, celebrate, and experience world-class service.
DON'T WAIT!
Tickets are limited and will sell out fast. Secure your spot today and be part of something special.
SPECIAL EARLY BIRD OFFER
Book your tickets before August 1st, and you’ll be entered into a draw to win a luxurious $1000 Ritz-Carlton voucher!
AVAILABLE TICKETS
Tables of 8
Tables of 4
Single tickets
We look forward to seeing you there and sharing this special experience with you!